/* Ronagh 2.0 customer ticket UI. All account styles are scoped to WooCommerce My Account. */
.woocommerce-account .ava-customer-tickets,
.woocommerce-account .ava-customer-ticket-dashboard-card{direction:rtl;font-family:inherit;box-sizing:border-box}
.woocommerce-account .ava-customer-tickets *,
.woocommerce-account .ava-customer-ticket-dashboard-card *{box-sizing:border-box}

.woocommerce-account .ava-customer-ticket-dashboard-card{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:24px 0;padding:18px 20px;border:1px solid #e3e8f0;border-radius:16px;background:linear-gradient(135deg,#fff,#f7faff);box-shadow:0 8px 26px rgba(25,43,75,.05)}
.woocommerce-account .ava-customer-ticket-dashboard-card>div{display:flex;align-items:center;gap:12px}
.woocommerce-account .ava-customer-ticket-dashboard-card strong{display:block;color:#17223a;font-size:15px}
.woocommerce-account .ava-customer-ticket-dashboard-card small{display:block;margin-top:4px;color:#778196;font-size:11px;line-height:1.8}
.woocommerce-account .ava-customer-ticket-dashboard-icon{display:flex;align-items:center;justify-content:center;width:46px;height:46px;border-radius:13px;background:#eef4ff;font-size:22px}

.woocommerce-account .ava-customer-ticket-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:16px;padding:22px 24px;border-radius:18px;background:linear-gradient(125deg,#0b1d3a,#1553ad);color:#fff}
.woocommerce-account .ava-customer-ticket-head span{font-size:10px;opacity:.72}
.woocommerce-account .ava-customer-ticket-head h2{margin:3px 0 5px;color:#fff;font-size:23px}
.woocommerce-account .ava-customer-ticket-head p{margin:0;color:rgba(255,255,255,.76);font-size:11px}
.woocommerce-account .ava-customer-ticket-head .button{border-color:#fff!important;background:#fff!important;color:#0b1d3a!important;cursor:pointer}
.woocommerce-account .ava-customer-ticket-back{display:inline-flex;margin-bottom:6px;color:#fff!important;text-decoration:none;font-size:11px}

.woocommerce-account .ava-customer-ticket-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px}
.woocommerce-account .ava-customer-ticket-stats>div{padding:14px 16px;border:1px solid #e4e8ef;border-radius:13px;background:#fff}
.woocommerce-account .ava-customer-ticket-stats strong{display:block;color:#17223a;font-size:20px}
.woocommerce-account .ava-customer-ticket-stats small{color:#7a8394;font-size:10px}

.woocommerce-account .ava-customer-ticket-section{margin:0 0 16px;padding:20px;border:1px solid #e4e8ef;border-radius:16px;background:#fff}
.woocommerce-account .ava-customer-ticket-section-title{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:15px}
.woocommerce-account .ava-customer-ticket-section-title h3{margin:0;color:#17223a;font-size:16px}
.woocommerce-account .ava-customer-ticket-section-title p{margin:4px 0 0;color:#7a8394;font-size:10px}
.woocommerce-account .ava-customer-ticket-section-title>span{padding:4px 9px;border-radius:99px;background:#eef3ff;color:#274c91;font-size:10px}
.woocommerce-account .ava-customer-ticket-table-wrap{overflow:auto}
.woocommerce-account .ava-customer-ticket-table{margin:0!important;border-collapse:separate!important;border-spacing:0!important}
.woocommerce-account .ava-customer-ticket-table th{background:#f7f9fc;color:#647087;font-size:10px}
.woocommerce-account .ava-customer-ticket-table th,
.woocommerce-account .ava-customer-ticket-table td{padding:11px 9px!important;text-align:right!important;vertical-align:middle}
.woocommerce-account .ava-customer-ticket-status{display:inline-flex;padding:4px 8px;border-radius:99px;background:#eef1f5;color:#586476;font-size:9px;font-weight:700}
.woocommerce-account .ava-customer-ticket-status.is-open,
.woocommerce-account .ava-customer-ticket-status.is-reviewing{background:#fff3d9;color:#8a5a0c}
.woocommerce-account .ava-customer-ticket-status.is-answered{background:#e9f1ff;color:#2855a2}
.woocommerce-account .ava-customer-ticket-status.is-escalated{background:#fff0e5;color:#a95018}
.woocommerce-account .ava-customer-ticket-status.is-closed{background:#e9f7ef;color:#16734a}
.woocommerce-account .ava-customer-ticket-empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:32px;text-align:center;color:#7a8394;background:#fafbfc;border-radius:11px}
.woocommerce-account .ava-customer-ticket-empty strong{color:#27334a;font-size:14px}
.woocommerce-account .ava-customer-ticket-empty span{font-size:10px}
.woocommerce-account .ava-customer-ticket-empty .button{margin-top:6px}

/* Ticket detail / reply. */
.woocommerce-account .ava-customer-ticket-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.woocommerce-account .ava-customer-ticket-form .form-row{width:auto!important;float:none!important;margin:0!important}
.woocommerce-account .ava-customer-ticket-form .form-row-wide,
.woocommerce-account .ava-customer-ticket-form .clear,
.woocommerce-account .ava-customer-ticket-form>button{grid-column:1/-1}
.woocommerce-account .ava-customer-ticket-form label{font-size:11px;font-weight:700}
.woocommerce-account .ava-customer-ticket-form label small{color:#7d8697;font-size:9px;font-weight:400}
.woocommerce-account .ava-customer-ticket-form input[type=text],
.woocommerce-account .ava-customer-ticket-form select,
.woocommerce-account .ava-customer-ticket-form textarea{width:100%;min-height:44px;border:1px solid #dfe4ec;border-radius:10px;background:#fff;color:#17223a}
.woocommerce-account .ava-customer-ticket-form textarea{min-height:125px;padding:10px}

.woocommerce-account .ava-ticket-thread{display:flex;flex-direction:column;gap:10px;margin-bottom:16px}
.woocommerce-account .ava-customer-ticket-message{width:min(82%,720px);padding:14px 16px;border-radius:14px;background:#f3f6fb}
.woocommerce-account .ava-customer-ticket-message.is-customer{align-self:flex-start;border-bottom-right-radius:4px}
.woocommerce-account .ava-customer-ticket-message.is-support{align-self:flex-end;background:#edf4ff;border-bottom-left-radius:4px}
.woocommerce-account .ava-customer-ticket-message header{display:flex;justify-content:space-between;gap:12px;color:#7b8494;font-size:9px}
.woocommerce-account .ava-customer-ticket-message header strong{color:#243149;font-size:10px}
.woocommerce-account .ava-customer-ticket-message p{margin:9px 0 0;line-height:1.9}
.woocommerce-account .ava-customer-ticket-attachments{display:flex;gap:6px;flex-wrap:wrap;margin-top:9px}

/* New ticket modal: deliberately isolated from theme select/modal styling. */
body.ava-ticket-modal-open{overflow:hidden!important}
.woocommerce-account .ava-ticket-modal[hidden],
.woocommerce-account .ava-ticket-vendor-context[hidden]{display:none!important}
.woocommerce-account .ava-ticket-modal{position:fixed!important;inset:0!important;z-index:9999999!important;display:flex!important;align-items:center!important;justify-content:center!important;padding:24px!important;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .18s ease,visibility .18s ease;direction:rtl}
.woocommerce-account .ava-ticket-modal.is-open{opacity:1;visibility:visible;pointer-events:auto}
.woocommerce-account .ava-ticket-modal-backdrop{position:absolute;inset:0;background:rgba(7,18,39,.62);backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px)}
.woocommerce-account .ava-ticket-modal-dialog{position:relative;z-index:1;width:min(760px,100%);max-height:min(90vh,850px);overflow:hidden;border:1px solid rgba(255,255,255,.7);border-radius:22px;background:#fff;box-shadow:0 30px 90px rgba(7,20,46,.28);transform:translateY(14px) scale(.985);transition:transform .18s ease}
.woocommerce-account .ava-ticket-modal.is-open .ava-ticket-modal-dialog{transform:translateY(0) scale(1)}
.woocommerce-account .ava-ticket-modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:22px 24px;background:linear-gradient(125deg,#0b1d3a,#1553ad);color:#fff}
.woocommerce-account .ava-ticket-modal-header span{font-size:9px;opacity:.72}
.woocommerce-account .ava-ticket-modal-header h3{margin:3px 0 5px!important;color:#fff!important;font-size:20px!important;line-height:1.5}
.woocommerce-account .ava-ticket-modal-header p{margin:0!important;color:rgba(255,255,255,.78)!important;font-size:10px!important;line-height:1.9}
.woocommerce-account .ava-ticket-modal-close{display:flex!important;align-items:center!important;justify-content:center!important;flex:0 0 36px!important;width:36px!important;height:36px!important;min-width:36px!important;margin:0!important;padding:0!important;border:1px solid rgba(255,255,255,.35)!important;border-radius:10px!important;background:rgba(255,255,255,.12)!important;color:#fff!important;font:700 24px/1 Arial,sans-serif!important;cursor:pointer!important;box-shadow:none!important}
.woocommerce-account .ava-ticket-modal-body{max-height:calc(min(90vh,850px) - 102px);overflow:auto;padding:22px 24px 24px;background:#fff}
.woocommerce-account .ava-ticket-modal .ava-customer-ticket-form{display:block!important;margin:0!important;padding:0!important}

.woocommerce-account .ava-ticket-recipient-field{margin:0 0 18px!important;padding:0!important;border:0!important;min-width:0!important}
.woocommerce-account .ava-ticket-recipient-field legend{display:block;width:100%;margin:0 0 8px;padding:0;color:#18243b;font-size:11px;font-weight:800}
.woocommerce-account .ava-ticket-recipient-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.woocommerce-account .ava-ticket-recipient-option{position:relative;display:flex!important;align-items:center;gap:11px;min-height:74px;margin:0!important;padding:13px 14px!important;border:1px solid #e0e6ef!important;border-radius:14px!important;background:#fff!important;color:#1e2b43!important;cursor:pointer!important;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}
.woocommerce-account .ava-ticket-recipient-option:hover{border-color:#b8c7df!important;background:#f9fbff!important}
.woocommerce-account .ava-ticket-recipient-option.is-selected{border-color:#2968c8!important;background:#f2f7ff!important;box-shadow:0 0 0 3px rgba(41,104,200,.08)}
.woocommerce-account .ava-ticket-recipient-option input{position:absolute!important;opacity:0!important;pointer-events:none!important;width:1px!important;height:1px!important}
.woocommerce-account .ava-ticket-recipient-icon{display:flex;align-items:center;justify-content:center;flex:0 0 42px;width:42px;height:42px;border-radius:12px;background:#edf3ff;color:#2055a7;font-size:19px}
.woocommerce-account .ava-ticket-recipient-option strong{display:block;color:#17243b;font-size:11px;line-height:1.7}
.woocommerce-account .ava-ticket-recipient-option small{display:block;margin-top:2px;color:#7d8798;font-size:9px;font-weight:400;line-height:1.7}

.woocommerce-account .ava-ticket-vendor-context{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:0 0 14px;padding:14px;border:1px solid #dce6f5;border-radius:15px;background:#f8fbff}
.woocommerce-account .ava-ticket-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.woocommerce-account .ava-ticket-field{display:flex;flex-direction:column;gap:6px;margin:0 0 14px;min-width:0}
.woocommerce-account .ava-ticket-field>label{display:block!important;margin:0!important;color:#17243b!important;font-size:11px!important;font-weight:800!important;line-height:1.7!important}
.woocommerce-account .ava-ticket-field>small{display:block;margin:-2px 0 2px;color:#7b8698;font-size:9px;line-height:1.7}
.woocommerce-account .ava-ticket-field label small{margin-right:5px;color:#7b8698;font-weight:400}
.woocommerce-account .ava-ticket-select-wrap{position:relative;min-width:0}

/* Strong reset prevents Parskala/WoodMart/global theme select rules from breaking the ticket form. */
.woocommerce-account .ava-ticket-modal .ava-ticket-select,
.woocommerce-account .ava-ticket-modal input[type=text],
.woocommerce-account .ava-ticket-modal textarea{display:block!important;position:static!important;float:none!important;width:100%!important;max-width:none!important;min-width:0!important;margin:0!important;border:1px solid #d8e0eb!important;border-radius:11px!important;background:#fff!important;background-image:none!important;color:#17243b!important;box-shadow:none!important;outline:0!important;font:inherit!important;font-size:11px!important;line-height:1.5!important;transform:none!important;transition:border-color .15s ease,box-shadow .15s ease!important}
.woocommerce-account .ava-ticket-modal .ava-ticket-select{height:48px!important;min-height:48px!important;padding:0 12px!important;appearance:auto!important;-webkit-appearance:menulist!important;cursor:pointer!important;overflow:visible!important}
.woocommerce-account .ava-ticket-modal .ava-ticket-select option{background:#fff!important;color:#17243b!important;font:inherit!important;padding:6px!important}
.woocommerce-account .ava-ticket-modal .ava-ticket-select:disabled{cursor:not-allowed!important;background:#f3f5f8!important;color:#929baa!important;opacity:1!important}
.woocommerce-account .ava-ticket-modal input[type=text]{height:48px!important;min-height:48px!important;padding:0 13px!important}
.woocommerce-account .ava-ticket-modal textarea{min-height:130px!important;padding:12px 13px!important;resize:vertical!important}
.woocommerce-account .ava-ticket-modal .ava-ticket-select:focus,
.woocommerce-account .ava-ticket-modal input[type=text]:focus,
.woocommerce-account .ava-ticket-modal textarea:focus{border-color:#2f70d0!important;box-shadow:0 0 0 3px rgba(47,112,208,.1)!important}
.woocommerce-account .ava-ticket-select-status{display:block;min-height:16px;margin-top:5px;color:#758197;font-size:9px;line-height:1.6}
.woocommerce-account .ava-ticket-select-status.is-loading{color:#315f9c}
.woocommerce-account .ava-ticket-select-status.is-error{color:#b33c3c}
.woocommerce-account .ava-ticket-select-status.is-success{color:#2f7b57}

.woocommerce-account .ava-ticket-upload-field{padding:13px 14px;border:1px dashed #cfd8e6;border-radius:12px;background:#fafcff}
.woocommerce-account .ava-ticket-modal input[type=file]{display:block!important;width:100%!important;margin:3px 0 0!important;padding:8px!important;border:0!important;background:transparent!important;color:#5d687a!important;font-size:10px!important;box-shadow:none!important}
.woocommerce-account .ava-ticket-modal-actions{display:flex;align-items:center;justify-content:flex-start;gap:9px;margin-top:6px;padding-top:16px;border-top:1px solid #edf0f4}
.woocommerce-account .ava-ticket-modal-actions .button{min-width:110px!important;margin:0!important;cursor:pointer!important}

/* Compatibility fallback for themes that hard-code WooCommerce account navigation. */
.woocommerce-account .ava-dvp-account-ticket-fallback{display:flex;justify-content:flex-start;margin:0 0 16px;padding:12px 14px;border:1px solid #e3e8f0;border-radius:12px;background:#fff}
.woocommerce-account .ava-dvp-account-ticket-fallback .button{margin:0}
.woocommerce-account .ava-dvp-account-ticket-item a{cursor:pointer}

@media(max-width:700px){
    .woocommerce-account .ava-customer-ticket-dashboard-card,
    .woocommerce-account .ava-customer-ticket-head{align-items:stretch;flex-direction:column}
    .woocommerce-account .ava-customer-ticket-stats{grid-template-columns:1fr}
    .woocommerce-account .ava-customer-ticket-form{grid-template-columns:1fr}
    .woocommerce-account .ava-customer-ticket-form .form-row-first,
    .woocommerce-account .ava-customer-ticket-form .form-row-last{grid-column:1}
    .woocommerce-account .ava-customer-ticket-message{width:100%}
    .woocommerce-account .ava-ticket-modal{padding:10px!important;align-items:flex-end!important}
    .woocommerce-account .ava-ticket-modal-dialog{width:100%;max-height:94vh;border-radius:18px 18px 0 0}
    .woocommerce-account .ava-ticket-modal-header{padding:18px}
    .woocommerce-account .ava-ticket-modal-body{max-height:calc(94vh - 96px);padding:16px}
    .woocommerce-account .ava-ticket-recipient-grid,
    .woocommerce-account .ava-ticket-vendor-context,
    .woocommerce-account .ava-ticket-form-grid{grid-template-columns:1fr}
    .woocommerce-account .ava-ticket-modal-actions{position:sticky;bottom:-16px;margin-right:-16px;margin-left:-16px;padding:12px 16px;background:#fff;box-shadow:0 -10px 25px rgba(20,35,62,.06)}
    .woocommerce-account .ava-ticket-modal-actions .button{flex:1}
}
/* Ronagh 2.1.4 — automatic encrypted ticket uploads */
.ava-ticket-upload-list{display:grid;gap:7px;margin-top:9px}
.ava-ticket-upload-item{display:grid;grid-template-columns:minmax(0,1fr) auto 28px;grid-template-rows:auto 4px;align-items:center;gap:4px 9px;padding:9px 10px;border:1px solid #e1e6ee;border-radius:9px;background:#fff}
.ava-ticket-upload-name{overflow:hidden;color:#27344b;font-size:10px;font-weight:800;text-overflow:ellipsis;white-space:nowrap}.ava-ticket-upload-meta{color:#778196;font-size:9px;white-space:nowrap}
.ava-ticket-upload-progress{grid-column:1/3;display:block;height:4px;overflow:hidden;border-radius:99px;background:#edf1f6}.ava-ticket-upload-progress i{display:block;width:0;height:100%;border-radius:inherit;background:#2d6ed0;transition:width .15s ease}
.ava-ticket-upload-remove{grid-column:3;grid-row:1/3;width:26px;height:26px;padding:0;border:0;border-radius:7px;background:#f2f4f8;color:#6a7488;font:700 18px/1 Arial;cursor:pointer}.ava-ticket-upload-remove:disabled{opacity:.35;cursor:wait}
.ava-ticket-upload-item.is-success{border-color:#c9e7d8;background:#fbfffd}.ava-ticket-upload-item.is-success .ava-ticket-upload-meta{color:#17764b}.ava-ticket-upload-item.is-success .ava-ticket-upload-progress i{background:#24a36b}
.ava-ticket-upload-item.is-error{border-color:#f0c5cd;background:#fffafb}.ava-ticket-upload-item.is-error .ava-ticket-upload-meta{color:#ae2943}
.ava-ticket-flash{margin-bottom:14px!important}